Shortstay Help Center

Short stay

How to request cleaning during your stay?

Learn how to request cleaning through the app during your stay.

Cleaning during your stay must always be requested through the Shortstay app.

In the app, select the date, desired period, and the type of cleaning available for your unit. After submission, our team will analyze availability and respond through the app.

Cleaning during your stay is an additional service and may incur a charge, depending on the type of cleaning, availability, and condition of the unit.

Requests made outside official channels may not be processed.

Important

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The cleaning request is not confirmed automatically. Await the Shortstay team's response through the app.

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