Comfort items must always be requested through the Shortstay app.
In the app, select the desired item, verify the amount displayed during the request, and submit the request for team review.
What can be requested?
You can request items such as:
pillow;
towel;
bed linens;
blanket;
other comfort items available in the app.
Is the request confirmed automatically?
No.
The request depends on availability, location, inventory, and reservation conditions. The Shortstay team will review the request and respond through the app.
Billing
Comfort items are additional services and are subject to charges.
The value will be displayed in the app during the request, before sending the order.
Important
Not all items may be available for all units. Requests made outside the app may not be processed.