Shortstay Help Center

Short stay

What is the due date of my invoice?

Prepaid system: the due date follows the 30-day reservation cycle, based on the move-in date.

Our system is prepaid: you pay to live here. That’s why your bill’s due date is linked to your move-in date. 💙

How it works

If your contract starts on the 15th, the due dates for subsequent bills will follow 30-day cycles and may vary depending on the length of each month.

What’s included depends on your plan

Shortstay+ (all-inclusive)

Water, gas, electricity, and common areas are already included in your monthly payment.

At the end of your stay, there are no extra charges for utilities, inspection, or cleaning.

Standard

The monthly payment covers usage within the contract limit.

At the end of your stay, you may be charged for:

  • Usage above the limit (water, gas, electricity, and common areas), as specified in the contract

  • Any inspection adjustments

  • Move-out cleaning fee

These amounts are calculated within 30 days (or by the time the accounts are closed) and deducted from your security deposit.

Did this answer your question?
😞
😐
😁