Shortstay Help Center

Short stay

Who pays the bills for the property?

Shortstay pays the property bills and consolidates everything into a single invoice. Direct building invoices can be disregarded.

For your convenience, Shortstay handles the property bills and consolidates everything into a single monthly invoice. 💙

What Shortstay pays for you

Property tax, condominium fees, electricity, gas, and Wi-Fi (when the property provides it) are already included in your monthly invoice.

If you receive any invoice directly from the building or from providers, you may disregard it — this payment is already included in your Shortstay invoice.

⚠ What is your responsibility

  • Services contracted by you directly with third parties (private maintenance, private security, your own internet, etc.).

  • In the Standard plan, consumption above the contract limit is also charged separately.

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