Shortstay Help Center

Short stay

When will I receive my next invoice?

Invoices are sent 7 days before the due date, with a 30-day cycle. Payment via PIX or card, exclusively through the official domain pay.reserva.casa.

Invoices are sent automatically 7 days before the due date, with a billing cycle of 30 days.

📲 How can I access my invoice?

You will receive your invoice via WhatsApp and email. You can also access it at any time through the Shortstay app or website.

💰 Payment methods

  • PIX

  • Credit card: Visa and Mastercard

🔒 Payment security

All official payment links use only the following domain:

https://pay.reserva.casa

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Warning: do not make payments through links from other domains or to third-party accounts.

⏰ Overdue payments

Payments made after the due date are subject to penalties and interest, as provided for in the contract.

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