Shortstay Help Center

Short stay

I missed the due date. Do I need a second copy?

No need. The same invoice remains valid — the amount is adjusted upon payment.

It is not necessary to request a duplicate. The invoice already issued remains valid even after the due date. 💙

When paying, the banking system automatically adjusts the amount, applying the fine and interest provided for in the contract.

Where to access

Access your invoice at any time through the Shortstay app or the website shortstay.com.br, in the Invoices section.

⚠ Check the link before paying

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Official payment links always start with pay.reservacasa.com
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If the address is different, do not pay and contact support.
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💡 The sooner you pay, the lower the additional charge.

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