Shortstay Help Center

Short stay

Where do I find my invoices?

In the app, website, email, and WhatsApp — always with the updated status.

Your invoices are available through multiple channels, always with an updated status.💙

Where to access

  • 📱 App: Bookings > Invoice History (paid and pending invoices)

  • 💻 Website: shortstay.com.br, in the Invoices section

  • 📧 Email: each invoice is sent automatically every cycle

  • 💬 WhatsApp: invoices also arrive via message

⚠ Check the link before paying

Shortstay's official payment links always start with pay.reservacasa.com/. If the address is different, do not pay and contact support.

info icon
💡 Keep your data up to date in the app to receive invoices through all channels.

Did this answer your question?
😞
😐
😁