Shortstay Help Center

Short stay

How do property maintenance services work?

Shortstay manages maintenance with a technical report. Misuse: charged to the tenant. Preventive maintenance: by agreement with the owner, Shortstay presents quotes, covers costs, and adjusts in the settlement.

Property Maintenance

Property maintenance is managed by the Shortstay team, and a technical report is made to find the cause, whether from tenant misuse or the need for preventive maintenance.

  • If misuse is found, Shortstay handles the repair and charges the tenant directly.

  • If it’s preventive maintenance, it’s done in agreement with the owner, after presenting quotes from qualified professionals pre-selected by Shortstay. The cost is first covered by Shortstay and adjusted in the next transfer to the owner.

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