Can I pay by credit card?

Credit card payment is an exclusive benefit for Shortstay+ members. 💙

How it works

• Available only for Shortstay+ members.

• Enabled after your first invoice is paid.

• The card must be in the same name as the reservation holder.

How to enable

Contact the finance department through the Support option in the app to activate credit card payment on your account.

Card processing fees

Payments with credit or debit cards may have an additional processing fee. The amount may vary depending on the card brand, card type, and the country where it was issued.

The applicable cost is informed before payment completion and may vary between transactions, according to the conditions of the financial institution and payment provider.

Responsible use

This option depends on a relationship of trust. In case of unwarranted disputes (chargeback) or irregular use, Shortstay may:

• Close the card payment option in your account;

• Adopt applicable legal measures.

Legitimate and up-to-date payments keep the benefit active, without restrictions.