The most common reasons for a registration to be rejected include:
Restriction on CPF: If there’s any restriction on the provided CPF, the registration can’t be approved.
Incomplete documentation: Missing required documents for the analysis will make your registration get rejected.
Income doesn’t match the chosen property: Your net income should be at least double the total monthly package (rent + monthly fee) for the unit you picked. Ideally, your net income should be three times or more the monthly package amount.
Information mismatch: If the info you give in your documents doesn’t match up or is inconsistent, your registration will be rejected.
What to expect after sending your registration
After we review your registration, if it doesn’t get approved, we’ll reach out to you in a clear and straightforward way.
According to our internal policy, our agents can only let you know that your registration wasn't accepted, without giving specific details about why.
How to make sure your registration goes through
To give you a better shot at getting approved, we recommend double-checking all your details and documents to make sure everything's complete and correct.
Also check out:
What happens if your registration gets denied
If your registration isn't approved, we suggest you review all the documents sent and make sure all the information is up to date and correct.
If needed, you can try to register again, making sure to meet all the requirements.
