Contact Shortstay for:
Items in the property that are not functioning correctly
Questions about reservation, contract, and renewal
Internal maintenance issues in the apartment
Issues related to access to the property (key or electronic password)
Contact the concierge or building manager for:
Problems with neighbors
Noise or items in the common areas
Inappropriate use of shared spaces
Condominium rules
Access to common areas
Matters related to the concierge and building security
Shortstay does not have authority or responsibility to handle matters outside the managed unit.
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