Help center

Go to Shortstay

Maintenance | Shortstay

All collectionsMaintenance

Maintenance

Apartment repair requests, preventive maintenance and Shortstay property care

collection item image

Support and Service

Does Shortstay have 24h support?

Are maintenance services included in the hosting?

How to request maintenance?

I am experiencing a problem during my stay

What is the voltage of the power outlets in Curitiba?

collection item image

Common Issues and Emergencies

I have an emergency in the apartment, what do I do?

Electronic lock without battery - How to fix it?

I lost my key, what should I do?

I lost the garage remote or the remote stopped working, what should I do?

I am having an issue with the internet signal

How to deal with mold in my unit?

collection item image

Check-out Procedures

Where should I return the keys at the end of my stay?

How does the property inspection work?