Shortstay Help Center

Short stay

No hot water

First identify whether the shower is electric or if there is a gas heater — the solution changes.

Shower doesn't get hot? First find out how the water is heated. 💙

Electric shower

  1. Check if the shower circuit breaker is on (it's one of the "strongest" in the panel).

  2. Check if the shower switch is in the "winter"/hot position.

  3. If the circuit breaker trips again, don't force it — it could be a burnt heating element (maintenance).

Gas heater

  1. Check if there is gas (cylinder or valve open).

  2. Check if the heater ignites when opening the hot water tap.

  3. If it doesn't ignite, don't try to intervene with the appliance — open a service request.

Through your plan

  • ⭐ Shortstay+:a Shortstay resolves with priority.

  • Standard: if it persists, open a ticket through the app (subject to charges).

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