Maintenance & Repairs | Shortstay

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Maintenance & Repairs

Learn how to request maintenance, report property issues, track repairs and understand what your service plan covers.

Maintenance Requests

Does Shortstay have 24-hour support?

Are maintenance services included in the hosting?

How do I request maintenance?

I'm having a problem with the stay. Who do I talk to?

What is the voltage of the power outlets in Curitiba?

Priority Support Shortstay+: how does it work?

Do I need to check the inspection report?

Can I exchange or refuse furniture and items in the property?

Common Issues & Emergencies

I have an emergency. What do I do?

Acabou a luz

The door doesn't open

Lost my key

Garage control with problem

Internet without signal

Water leak

Clogged sink or drain

Smell of gas

Mold on the unit

No hot water

Air conditioning not working

Water ran out in the apartment

Support & Technical Visits

Where should I return the keys at the end of my stay?

How does the property inspection work?