Identified a leak? Act quickly to prevent damage.đ
Fix it yourself
Close the nearest water shut-off valve (or the apartment's main valve).
Contain the water and protect furniture and electronics.
Document with photos or video.
When it involves the building
If water is coming from another unit, the ceiling, or common areas, notify the concierge/condo manager â it is the condominium's responsibility.
Through your plan
â Shortstay+: Shortstay resolves the internal repair as a priority.
Standard: open a ticket via the app (subject to charges).