Shortstay Help Center

Short stay

Clogged sink or drain

Try a simple unclogging before opening a ticket. Avoid pouring oil and waste down the drain.

Mild clogs usually have a simple solution.💙

Fix it yourself

  1. Remove visible debris from the drain.

  2. Use a plunger or hot water with a little detergent.

  3. Avoid products that could damage the pipes.

Prevention

Do not pour oil, food scraps, or hair down the drain.

Through your plan

  • ⭐ Shortstay+: if it persists, Shortstay resolves it with priority.

  • Standard: if it persists, open a service request via the app (subject to charges).

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