Shortstay Help Center

Short stay

Where should I return the keys at the end of my stay?

Let us know you’re leaving at least 10 days before by email or chat. Shortstay will send you personalized instructions, including where to return the keys (usually the same place you picked them up). Always confirm with Shortstay within the deadline.

The end of your stay needs to be communicated by email or chat at least 10 days before your contract ends.

After getting your notice, Shortstay will send you personalized check-out instructions, including where to drop off the keys, which depends on the building and apartment.

Usually, the drop-off spot is the same place where you picked up the keys at the start of your stay.

But since it can change, it’s always best to keep in touch with Shortstay within the agreed timelines.

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