Shortstay Help Center

Short stay

Do I need to check the inspection report?

Yes. The person making the reservation is responsible for checking the incoming inspection report. Damage identified later will be charged, with a fine.

Yes. Checking the inspection report ismandatoryfor those who make the reservation.💙

Why is it important

The inspection report records the condition of the property and its items upon your arrival. By reserving and signing the contract, youaccept the reportas the official reference for the stay.

Your responsibility

  • Check the inspection report as soon as you enter the property.

  • Report any discrepancies as soon as possible throughSupportin the app, with photos.

Damages identified upon departure

If our technical or operational team identifies damages caused by use or accidents — comparing with the report you accepted — the repair costs will becharged, plus a fineaccording to the contract.

Since it is already included in the accepted report, this chargeis not subject to contestation.

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AtShortstay+, basic repairs are already included — an extra layer of peace of mind.

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