Shortstay Help Center

Short stay

Mold on the unit

Common in Curitiba due to humidity. Ventilation and cleaning resolve most cases.

The humid climate of Curitiba favors mold — but it is easy to prevent.💙

Prevention

  • Air out the environment whenever possible.

  • Do not store damp clothes or objects in closed cabinets.

  • Dry any accumulation of moisture promptly.

If it has already appeared

Clean with bleach — it removes and prevents it from spreading.

By your plan

Conservation during the stay is the guest's responsibility.

  • ⭐ Shortstay+: for persistent cases, Shortstay helps with priority.

  • Standard: if it persists, contact Shortstay.

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