Shortstay Help Center

Short stay

Smell of gas

It is a safety emergency. Do not use switches, close the gas valve, ventilate and leave.

Did you smell gas? Treat it as a safety emergency. ⚠

Act immediately

  1. DO NOT turn on lights or use switches, outlets, or cell phones indoors.

  2. Close the gas valve.

  3. Open doors and windows to ventilate.

  4. Leave the property.

  5. Notify the front desk and, if necessary, the Fire Department (193) or the gas company.

Once safe, report to Shortstay.

Per your plan

In safety emergencies, act first for your safety — regardless of the plan.

  • ⭐ Shortstay+: priority follow-up after emergency service.

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