Are maintenance services included in the hosting?

Shortstay gives support throughout the whole stay following some guidelines from the hosting contract

To make guests' everyday life easier, maintenance requests can be made right through the app, subject to review, scheduled during business hours and extra costs.

After 48h from check-in, the guest is responsible for keeping and maintaining the place during their stay.

When a maintenance request is received, Shortstay will review it and let you know the costs (if any).

Shortstay offers a fast service with really competitive prices, but you’re free to handle it by yourself too.

Urgent repairs outside business hours have to be sorted out by the guest with whichever service provider you pick or that the building suggests, and then let Shortstay know afterward.

Heads up:

Payment: For your convenience, the service charge may be added to your next monthly bill.

Responsibility: It's the guest's responsibility to notice and report any issue in the property.