Shortstay Help Center

Short stay

Can I exchange or refuse furniture and items in the property?

No. The properties are delivered furnished and ready. We do not exchange, remove, or replace items upon request.

Shortstay properties are deliveredfurnished, equipped and ready to move in, as per the advertisement and the inspection report.💙

Exchange or removal of items

We do not exchange, replace, or remove furniture and items at the guest's request. The composition of each unit is defined by Shortstay and the owner.

Defective items

If any item is defective or not working, this is maintenance — request it throughSupport in the app, and we will assess the repair or replacement.

Before booking

Check the photos, description, and items available in the listing. By booking, you agree to the property as presented.

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