I'm having a problem with the stay. Who do I talk to?

To help you quickly, it is important to speak with the right channel. 💙

Contact Shortstay for

• Property items that are not working correctly

• Questions about reservation, contract, and renewal

• Internal maintenance in the apartment

• Access to the property (key or electronic password)

Contact the front desk or building manager for

• Problems with neighbors

• Noise or items in common areas

• Use of shared spaces and condominium rules

• Building security and front desk

Shortstay does not have the authority to handle matters outside the managed unit.