To help you quickly, it is important to speak with the right channel. 💙
Contact Shortstay for
Property items that are not working correctly
Questions about reservation, contract, and renewal
Internal maintenance in the apartment
Access to the property (key or electronic password)
Contact the front desk or building manager for
Problems with neighbors
Noise or items in common areas
Use of shared spaces and condominium rules
Building security and front desk
Shortstay does not have the authority to handle matters outside the managed unit.