Shortstay Help Center

Short stay

Standard in the extension: how the security deposit works

In the Standard plan, the deposited security deposit remains valid in the extension. If it is lower than the required amount, the difference will be charged on the next invoice.

When extending under the Standard plan, the security deposit you have already paid remains valid for the new period.

How it works

  • The cleaning fee, inspection, and any repairs will continue to be deducted from the security deposit.

  • Identified damages are also deducted.

  • At the end of the stay, the remaining balance is refunded within up to 30 days.

If the current security deposit is lower than the required amount

When the security deposit paid is lower than the amount required for the new period, the difference is charged on your next invoice.

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Important: damages and misuse are charged to the guest; additional damages are charged separately.
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Important: damages and misuse are charged to the guest. Additional damages are charged separately.

Related articles:

Estender a reserva: Shortstay+ ou Padrão

Ao estender sua reserva, compare como cada plano se comporta: mensalidade contínua no Shortstay+ ou ajuste de caução no Padrão.

How to renew my stay

Renew through the app in just a few clicks: choose the new period and request it 10 days in advance. See fees and deadlines.

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