Unexpected events happen. If you need to end your stay before the end of the contract, see how it works.
Early departure requires 30 days’ prior notice, submitted through the app, in your reservation. Notifying us early prevents additional charges and facilitates the organization of the check-out.
If you leave before the contracted period, the early termination penalty provided for in the contract will apply. The exact amount and the calculation method are described in your contract — consult it in the app or in the PDF sent by email.
Access your support in the app.
Request early termination and provide the departure date.
Our team will confirm the amounts and the next steps for the check-out and inspection.
Sometimes the problem is not the property itself, but the period or the budget. Speak with Support — in some cases there are better alternatives than termination, such as adjusting dates.
