Shortstay Help Center

Short stay

Payment methods: PIX and credit card

Pay your bills via PIX or Visa and Mastercard credit cards, including international cards.

Shortstay offers two payment methods for your bookings and invoices, including options for Brazilian and international customers.

💰 PIX

  • Instant payment.

  • Available to customers with a CPF.

💳 Credit card

  • We accept Visa and Mastercard.

  • International cards are also accepted, allowing international customers to make payments using cards issued abroad.

📲 How do you make a payment?

  1. Go to the Shortstay app or website.

  2. Find your invoice in the Invoices section.

  3. Choose between PIX or credit card.

  4. Complete your payment via the official link.

🔒 Payment security

All payments are made exclusively through the official domain:

https://pay.reserva.casa

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Warning: never make payments through links from other domains or transfer money to third-party accounts.

📌 Important information

  • We do not accept bank slips.

  • Invoices are made available 7 days before the due date.

  • Payment must be completed within the period indicated on the invoice.

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