Shortstay Help Center

Short stay

Confirm your check-out

Confirm your check-out through the Shortstay app up to 10 days in advance. View deadlines, notifications, contractual penalties, and how to request an extension.

Before the deadline

  • You will receive reminders at least 15 days in advance.

  • Notifications are sent via email, WhatsApp, and the Shortstay app.

  • Open the app to confirm your departure or request an extension.

Confirm check-out

Confirm your check-out up to 10 days before your departure date.

In the app, tap Confirm check-out.

Important

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Want to stay longer?

Request an extension through the app.

The extension depends on property availability and a new review.

How to renew or extend my stay

Want to stay longer? See how to renew or extend your contract through the app, without bureaucracy and without a new booking process.

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