Shortstay Help Center

Short stay

Comfort Request – Shortstay

Now through the app, you can request extra kits (bed, bath, pillow, and blanket) during your stay. Delivered to the front desk and charged on your next bill. Simple, fast, and practical!

Thinking about more comfort and convenience for your daily routine, Shortstay created a new service in the app, called Comfort Request

Now you can request kits and extra services during your stay, just the way you need.

The Shortstay team will deliver the items to your building's front desk and add the charge to your next monthly bill.

It's super quick and easy, open the App and place your order.

What's included in each kit:

  1. Pillow Kit: 2 pillows with cover.

  2. Bath Kit: 1 bath, face, and floor towel.

  3. Blanket Kit: 1 blanket.

  4. Bed Kit: 2 sheets and pillowcases.

Important:

Payment: Included on your next monthly bill.

Responsibility: Maintenance, damages or loss are your responsibility and the replacement cost will be charged.

Stay calm and ask for whatever you need!

We're here to make your stay even more comfortable

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