How do I book an apartment?

Booking a property with Shortstay is fast and simple. Just follow these steps:

1. Choose the property you want and click the blue "Book now" button.

2. Pick your check-in date and select how long you want the initial contract to last (at least 30 days).

3. Add optional linen kits for bedding and towels, if you need them.

4. Check the price breakdown for your first month.

5. Fill in the required info: personal details, photo ID, and proof of income.

Heads up: It's super important to fill out the “Add another guest” field with the names of everyone staying at the property. This is needed for building entry authorizations and so your registration's complete.

After sending your request:

1. The Shortstay team will review your documents within 24 business hours and let you know the next steps.

2. Additional documents might be requested if needed.

3. Check-in date and key handover will be confirmed during the background check. Some changes may happen depending on staff availability and building rules.

Track your reservation in real-time: Download the Shortstay app and get access to every stage of the process.

Cancellation policy: Check the cancellation rules.

If you have questions or need help, reach out to our support center via the Support option in the app.