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Short stay

Basic repairs at check-out: what Shortstay+ covers

In the Shortstay+ plan, basic check-out repairs are already included in the monthly fee. Understand what is covered and what is charged separately.

One of the greatest advantages of Shortstay+: at the end of the stay, basic repairs are already included — no deposit deduction, no surprise at check-out.

What are basic repairs

These are the small adjustments due to the natural wear from use of the property, identified during the move-out inspection. For example:

  • Small paint touch-ups and light marks on the walls

  • Holes from frames and supports

  • Replacement of burnt-out light bulbs

  • Small adjustments to hinges, handles, and latches

How it works at check-out

  • You check out as usual.

  • Our team carries out the move-out inspection.

  • The basic repairs identified are carried out at no additional cost — they are already included in your plan.

What is NOT included

Damages due to misuse are charged separately, in any plan. For example:

  • Broken furniture, appliances or equipment

  • Stains or permanent damage on upholstery and mattresses

  • Broken glass

  • Damage caused by non-compliance with rules (e.g., smoking in the property)

And in the Standard plan?

In the Standard, repairs identified during the inspection are deducted from the security deposit — see the article "Plano Padrão: caução única com devolução de saldo".

Plano Padrão: caução única com devolução de saldo

Na reserva com o plano Padrão, você deposita um caução único; os serviços são descontados conforme o uso e o saldo restante é devolvido.

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