Shortstay Help Center
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Guests & Reservations
Stay Rules
Stay Rules
Review rules for guests, visitors, pets, noise, property use and responsibilities during your stay.
What is the minimum stay period?
How long can I stay with Shortstay?
Reservation cancellation: rules and costs
Departure at the end of the contract: confirm 10 days in advance
Pets: which properties accept them and how does the fee work
Smoking in the apartment: prohibited in all units
Silent Hours Law: noise after 10 p.m.
Basic repairs at check-out: what Shortstay+ covers
Respect in service: zero tolerance policy