Shortstay Help Center

Short stay

Departure at the end of the contract: confirm 10 days in advance

Even when leaving on the final date of the contract, it is mandatory to confirm the departure 10 days in advance, via the app or by email.

Yes, it is necessary to give notice — even if you are going to leave exactly on the final date of the contract.

Why notice is mandatory

The confirmation of departure with at least 10 days in advance is provided for in the contract and allows us to:

  • Send the instructions for returning and handing over the keys

  • Arrange the final inspection

  • Close the contract without unnecessary charges

How to confirm your departure

  • Through the Shortstay app, in your reservation, or

  • By email

The earlier you confirm, the smoother your check-out will be.

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