The Shortstay app is the hub of your reservation: through it you sign the contract, make payments, check in, and contact support.
Where to download
Download for iPhoneDownload for AndroidDownloaded it? Log in with the same account used for the reservation.
Why the app is mandatory
Our process is 100% online — and the most important steps take place exclusively via the app:
- Contract signing — electronic signature, directly on your mobile phone
- Payment — available in the app right after signing
- Verification selfie — submitted through the app, for your security
- Check-in details — instructions and key collection are available in the app
- Reservation tracking — real-time status of each step
- Push notifications — instant alerts at every step
- Support — service in Portuguese, English, and Spanish
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