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Financial

Monthly invoices, PIX/bank slip payment methods, accommodation fees, due dates and Shortstay payment issues

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Invoices and Due Dates

When will I receive the next invoice for my stay?

What's the due date for my bill?

Can I change my due date?

I didn't get the invoice before the due date, what should I do?

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Payments

How to check the hosting payment history?

Payment via PIX

What's the latest time to pay my monthly bill?

How to locate my invoices

Do I need to send my payment receipt?

How to request a 2nd copy of the overdue bill?

Main Payment Method on Shortstay

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Fees and Amounts

What is the Monthly Fee described on the invoice?

What is the Renewal Fee?

Security Deposit - How does it work?

About property bill payments (condo, electricity, internet, etc?)

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Payment Issues

Consequences of Late Payment and Regularization Procedures