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Billing & Payments | Shortstay
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Billing & Payments
Billing & Payments
Invoices, payments, fees and due dates: all about the cost of your stay.
Invoices and Due Dates
When do I receive my next invoice?
What is the due date of my invoice?
Can I change my due date?
I did not receive the invoice before the due date. What to do?
What happens if I pay after the due date?
Payments
Where do I find my invoices?
What are the payment methods?
How do I pay via PIX?
Do I need to send the receipt?
Do I need to send my payment receipt?
I missed the due date. Do I need a second copy?
Can I pay by credit card?
Option to pay by card
Fees and Amounts
What is included in the monthly fee?
What is the renewal fee?
How does the security deposit work?
Who pays the bills for the property?